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Sub-Processors for zenna

Last updated: April 5, 2025

A sub-processor is a third-party data processor engaged by zenna, including entities from within zenna, who has access to or processes customer content containing personal information.

zenna uses sub-processors to assist it in providing the software services as described in the online Terms of Service, Software as a Service Agreement, API License Agreement, or Master Subscription Agreement, each as applicable (collectively, the “Agreements”). Defined terms used herein shall have the same meaning as defined in the respective Agreement.

Due Diligence

zenna evaluates the security, privacy, and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process customer content and enters into Data Protection Agreements with each such sub-processor. zenna provides notice of new sub-processors via this advisory, with updates to the list of sub-processors that are utilized. zenna undertakes to keep this list updated regularly.

Contractual Safeguards

This advisory does not give customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate zenna’s engagement process for sub-processors as well as to provide the actual list of third-party sub-processors used by zenna as of the date of this advisory (which zenna may use in the delivery and support of its software services).

Current Sub-Processors

Sub-ProcessorPurposeLocation
Softr.ioContent storage & data organizationUnited States
Softr.ioWeb interface platformGermany / EU
Make.comWorkflow automationCzech Republic
StripeBilling and paymentsUnited States
CloudflareCDN and infrastructure securityUnited States
Google WorkspaceEmail, document storage, internal operationsUnited States
Google AnalyticsWebsite analyticsUnited States
LeadConnectorEmail delivery & CRM supportUnited States
Go High LevelCRM platform & email automationUnited States
SlackInternal team communication & supportUnited States
OpenAIAI content generation (text & image)United States
AnthropicAI content generation (text)United States
OpenRouter.aiAI routing platform (multi-model access)United States
DALL·E (via OpenAI)AI image generationUnited States
Replicate (FLUX model)AI image generationUnited States
Ideogram.aiAI image generation (text-to-image)Canada
Gemini (via Google)AI content generation (text)United States
LoomVideo hosting (training, onboarding)United States
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